Simplify Caring accepts all major credit cards. Here’s the list. 
Visa, Mastercard, American Express, Discover, Diners Club, JCB, and China UnionPay payments from customers worldwide.

After signing up using your credit card you have access to all the features of Simplify Caring. No fees are charged to your card until the 14 day Free Trial is complete. You will be notified in advance before the Subscribe Plan Fee is charged to your credit card. 

Cancelation
You can cancel during the Free Trial period and your credit card information is automatically deleted from Stripe, our payment processor. If you choose to sign up again after canceling, your Subscribe Plan will be accepted but without the Free Trial benefit. 

Select your team name at the top-right of the screen to open your ‘Account’ settings in the drop-down list.

Select ‘Account’.

In the ‘Manage Your Account’ modal, select ‘Billing’.

Here you’ll see ‘Update Payment Method’ beside the red ‘Cancel Subscription’ box. Select ‘Cancel Subscription’ which takes you to your Subscribe Plan account at Stripe.

Beside your subscription information, to the right, you’ll see the ‘Cancel plan’ button. 

Drop us a note at hello@simplifycaring.com to let us know why you are canceling? Feedback helps us and  your first-hand use feedback will be super-helpful for us. Thanks!

Select your team name at the top-right of the screen to open your ‘Account’ settings in the drop-down list.

Select ‘Account’.

In the ‘Manage Your Account’ modal, select ‘Billing’.

Here you’ll see ‘Update Payment Method’ beside the red ‘Cancel Subscription’ box. Select Update Payment Method which takes you to your Subscribe Plan account at Stripe.

Find ‘Payment Method’ and ‘Add Payment Method’ to enter your new credit card information. When that is complete and accepted, remove the expired card information using the ‘x’ to the right of the expired card info. 

While you’re here at the Stripe Plan page, have a look around and ensure all your information is correct. 

Simplify Caring is a web-app that runs on an internet connected browser. It works where-ever you have connectivity. If your connection is via ethernet plugged in, wifi or using your phone for a hot-spot connection, as long as you have internet working, app.simplifycaring.com is working. 

• 3rd party certified
• Information is protected and kept confidential

1. Select the Team drop-down menu (top right)
2. See Sign Out option and select it. 
3. All good! 

This To-Do Calendar uses the calendar layout because that is how we visualize our to-do’s but is not a shareable calendar. This may be a future feature but is not now. 

You can send invitations to up-to 9 team members all for the same subscription price! If the email invite did not arrive, check these:

 → make sure the email address is spelled correctly
 → if you copy/pasted the email there may have been an extra character, space or dot?
 → contact your invited team member and ask her to check her email’s spam and junk folders

Of course! Teamwork!
You might be typing over one another and notice that but yes, be on there together. For example, if you are connected with your team member(s) via Zoom or phone and helping a new team member learn how to upload a PDF document. 

Yes!

1. Ensure you are connected to the internet via your data plan or a wifi connection. Simplify Caring is not a downloadable app. It is used via the browser on your device. Always updated with the latest changes and security updates. 
2. Optimally you’ll use your iPad or similar tablet, laptop or desktop computer. Less scrolling.
3. The web-app is designed for a minimum screen width of 360 pixels. If you are getting a “screen to narrow” message when using your phone, tilt your phone sideways and to see the web-app.